babyTEL Cloud PBX

 

Connect your offices, telecommuters and remote teams anywhere in the world

  • Users can connect their phones anywhere through an Internet connection
  • A single administrator can set up and manage multiple locations
  • Virtual local numbers from the U.S., Canada and worldwide bring you closer to your customers

You want your people connected. We connect people!

 

From a global service provider based in Montreal

  • babyTEL offers voice and fax cloud-based services Canada, the U.S., Europe and Australia
  • Technology built in-house means that we can adapt and apply it quickly to meet your needs
  • We focus on quality, reliability and putting the customer first

Let us be your telecom makeover advisers. We’ll make you look even better!

 



Plans


For anyone who wants the features of an enterprise phone service without installing a switch.

Choose our Business Phone Service and get:

  • All the expected features as if you had installed an on-premise switch
  • A telephone number for your company, and individual numbers for every user
  • An automated attendant for your business, programmable to your needs
Order Now

$27.00

All-In Extension Phone Included

LIMITED TIME OFFER Ideal for regular users who want all the standard features at a fixed monthly cost

All-In Extension with Phone Included$27.00

LIMITED TIME OFFER!

Ideal for regular users who want all the standard features at a fixed monthly cost

  • Unlimited incoming calls
  • Unlimited local and long distance calling to Canada & USA1
  • Yealink T21P E2 IP Phone for $0 *
Check our low international rates
1. Excludes Nunavut, Northwest Territories, Yukon, Alaska * Should you choose to cancel your babyTEL Cloud PBX subscription before your six month anniversary, then you have the option of returning the $0 phones or being billed for the purchase price of each phone. Should you choose to cancel your babyTEL Cloud PBX subscription after you six month anniversary, then the $0 phones yours and do not need to be returned. No extra charges will be applied to your credit card.
See details
Order Now

$27.00

All-In Extension

Ideal for regular users who want all the standard features at a fixed monthly cost

All-In Extension$27.00

Includes:

  • Unlimited incoming calls
  • Unlimited local and long distance calling to Canada & USA1
Check our low international rates
1. Excludes Nunavut, Northwest Territories, Yukon, Alaska

* Taxes, regulatory fees and other applicable charges are extra
See details
Order Now

$17.00

Lite Extension

Ideal for light users, conference rooms and common areas

Lite Extension$17.00

Includes:

  • 100 minutes of calls across Canada & USA1
  • 3.0 ¢/ minute for excess minutes to Canada & USA1
Check our low international rates
1. Excludes Nunavut, Northwest Territories, Yukon, Alaska

* Taxes, regulatory fees and other applicable charges are extra
See details


Benefits



Your account - easily managed and controlled through our intuitive online portal

  • Easily configure and manage your services online
  • Track your service costs and call history in real time
  • Users can easily access and control personal settings

It's easy to set up and manage yourself. Still, if you prefer, we’ll set it up for you!

Our customers REALLY, REALLY LIKE US. Why?

  • Our customers love the support we provide, how fast we react to their needs and how we take action on feedback
  • Our customers love the quality, reliability and options like service continuity and high availability, plus all the extras
  • The expertise we have and the knowhow we share

And a bunch of really, really cool features and stuff that makes them go ‘yeah baby’!

babyTEL VS. Traditional phone service providers

babyTEL Business Phone Service Traditional Phone Service
Price per month
$27/User ~ $40/User
Yearly contract
 
Set up fees
$0 ~ $3000
Maintenance fees
$0 ~ $500
Auto-attendant included
 
Number transfer (porting)
FREE ~ $200
Unlimited local calling
Unlimited Canada calling
 
Unlimited U.S. calling
 
Low international calling rates
 
Ability to choose a phone number outside your local area
 
Online account management
 

Call Queue

A call could be a prospect, a partner or a customer that needs your help!

An unanswered call could mean a missed opportunity or a lost customer.

With call queues, you can manage large call volumes and minimize missed calls.

Give your callers the positive experience they deserve and the option to wait for a representative to answer, or just leave a voicemail message.

How it Works
  • Add a call queue to support sales, customer service, or admin teams.
  • Manage who gets the calls on the call queue through your babyTEL portal.
  • Include it in your company greeting (Press 2 for Customer Support, Press 3 for Sales).
  • The queued calls are distributed to the next available answering agent in the order received.
  • Choose a call queue size that suits your needs. Call queues come with on hold capacities of 2, 4 or 6 callers. Larger capacities available on request.
  • Callers can leave voicemail when no answering agent is available or if they no longer wish to wait on the line.
  • Add, Modify or Remove call queues as needed for your business.

Call Queueing is an add-on service Purchase Call Queue licences via the babyTEL Store of the online account portal. There is a monthly recurring charge of $14.95 per Call Queue and a $0.03 charge for each minute of hold time in the queue.

Triplet Phone - Free for a limited time only!

Use your VoIP desk phone from your smartphone so you can stay connected with your clients and coworkers no matter where you go.

  • VoIP CALL & TEXT: Use your work phone number to call and text from your smartphone for free* no matter where you are in the world.
  • DESK PHONE MANAGER: Easily manage all your desk phone settings like call forwarding, call waiting, voicemail and more no matter where you are.
  • PRELOADED CONTACTS: Your whole team’s contact info is pre-loaded so you can stop wasting time searching for your coworker's numbers.
  • VOICE TO TEXT: Talk your texts for messaging in a hurry.
  • GROUP CHAT: Start group chats and keep teams up to date faster.
  • PUSH NOTIFICATIONS: Set up push notifications for missed calls, texts and voicemails so you never miss a message.

*Triplet Phone uses your phone’s Internet connection (4G/3G/2G/EDGE or Wi-Fi, as available). Data charges may apply. Contact your provider for details.

The smarter way to do business with your smartphone.

Communicate Faster

Triplet Transcription

Send and receive voicemails faster than you can text. Every voicemail is instantly sent as a text transcription and audio recording so you can get the message faster.

Get the Details

Complete Conversation History

Your phone calls and voicemails are shown in your text history so you can see what happened last and quickly pick up where you left off.

Stay Organized

Conversation Timeline

View, search and manage your texts, voicemails and calls in one complete timeline so you can quickly find the details you’re looking for.



Features


A Better Business Phone Solution

Benefit from a better business phone solution without the hassle of on-premise PBX procurement, setup and support process.

Quality and Reliability

Your business can rely on our in-house designed high-availability infrastructure, thanks to redundancy, security, optimization and around-the-clock monitoring.

Multiple Locations Serviced

Connect multiple office locations, home workers and road warriors, to the same centrally-managed IP-PBX.

Free Calls

Make FREE calls to your enterprise users or other babyTEL users anywhere in the world – without paying long distance charges.

Virtual Numbers

Set up a unique, local phone number wherever you do business. Create local numbers for each office or employee. You can also keep your existing number.

Simultaneous Ringing

Your desktop phone and Triplet Phone all ring simultaneously – You pick up on the phone that is convenient. You may even opt to have Triplet Phone replace your desktop phone.

Triplet Phone

Triplet Phone lets you take your VoIP desk phone anywhere you go so you can stay connected with your clients and coworkers no matter where you are. Free for a limited time only!

Voicemail & Voice-to-Email

Record a personal greeting and access your voicemail messages by phone or by email.

Voicemail Transcription

Receive a text transcription of your voicemail along with the audio attachment right in your email. Now you can search your voice messages as you do emails. Save time and quickly respond to messages no matter where you are. Voicemail Transcription service is fully automated.